• Where can I pick up my tickets?
    • Tickets can be picked up at the event venue starting 60 minutes prior to the event, OR
    • Tickets can be picked up at the Court Theatre Box Office from Monday-Saturday, 12:00-5:00 PM
  • Can I buy my tickets at the door/where do I purchase tickets?
    • Tickets can be purchased at the event venue starting 60 minutes prior to the event, OR
    • By Phone
      • (773)702-2787
      • Monday-Saturday, 12:00-5:00 PM
    • In person
      • Court Theatre Box Office
      • 5535 S Ellis, 60637
      • Monday-Saturday, 12:00-5:00 PM
    • Online at tickets.uchicago.edu
  • Why does the invoice say Court Theatre when the venue is at another location?
    • The Court Theatre/UChicago Arts Box Office merged February of 2025
    • The venue location can be found in the gray section of the invoice/confirmation email sent to you, next to the number of tickets you ordered.
  • Where can I park?
    • Logan Center
      • Wells Lot 
        • Free after 4:00 PM and on weekends
      • Garage
        • 6054 S Drexel Ave
    • Mandel Hall
      • Free General Street Parking
    • Pavlevsky Cinema
      • Free General Street Parking
    • Rockefeller Chapel
      • Free General Street Parking
      • Limited Accessible Parking

  • Can I still buy tickets if the ticketing link displays 'not available' or 'on sale' or 'Sold Out?'
    • While we cannot guarantee that tickets will be available, we can usually accommodate ticket sales even if tickets are not available online.
    • Sometimes Online sales are usually turned off starting 90 minutes before each performance.
    • Please call the UChicago Arts Box Office if any of these options display, we may be able to accommodate you or provide further advice.
  • What do I do if I got charged twice?
    • This is usually a pending charge. If the charge does not go away after 5 business days, please call the UChicago Arts Box Office and we will be able to get you a refund.
  • Why is an event I'm looking for not on this ticketing page?
    • The UChicago Arts Box Office tickets many events at the Logan Center and UChicago, but not all of them. We may not have been asked to ticket that event. Please reach out to the University Department hosting the event to get more ticketing information.
  • Why can't I find my email tickets?
    • The email tickets and confirmation emails come from 'UChicago Arts'
    • Make sure you look in your spam folders
    • If you cannot still find the tickets: Call the UChicago Arts Box Office and we can help you locate your order and resend your tickets.
  • Why are UCA box office hours at Court Theatre?
    • The Court Theatre/UChicago Arts Box Office merged February of 2025
    • You can still pick up/purchase tickets at the event venue starting 60 minutes prior to the event start time.
  • How do I pay?
    • The UChicago Arts Box Office takes cash, card and check!